{"id":1526,"date":"2024-09-17T13:30:14","date_gmt":"2024-09-17T13:30:14","guid":{"rendered":"https:\/\/dmtoronto.kellysy.com\/?page_id=1526"},"modified":"2024-09-19T02:10:19","modified_gmt":"2024-09-19T02:10:19","slug":"faq","status":"publish","type":"page","link":"https:\/\/dmtoronto.kellysy.com\/?page_id=1526","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Order FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow much time for a custom order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

It would be very helpful if you could give a minimum of 24 hours notice when ordering something special. For personalized stamping such as initials or logos please call or email us<\/span><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the smallest order I can make? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Minimum order is 1\/2 dozen assorted cupcakes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are my options for payment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We will accept cheque, money orders, all major credit cards, and online banking. We can also accept payment via email interact transaction.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen and how do I pay?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Payment is due when you receive your invoice via email. After you have successfully completed an order you will receive an order confirmation email from Toronto Cupcake. Shortly afterwards you will be sent an invoice that can be paid online.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Delivery & Pick Up FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes Toronto Cupcake deliver?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes! Toronto Cupcake delivers to all locations in the Malaysia. The minimum order for delivery is 1\/2 dozen. If you need a outside area delivery please contact us. Delivery windows are 0800 to 1900.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the earliest time I can have my cupcakes delivered?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Our earliest delivery window is 0800. Our latest delivery window is 1900, 7 days a week. If you need something outside area delivery please call or email us<\/span><\/a> and we will try to accommodate.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I pickup my cupcakes?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes! Please contact us to make arrangements.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat if the person isn't home?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

When you order you will be asked to provide a contact name and number at the deliver to location. It is your responsibility to make sure someone will be at the delivery location during the delivery time. We do our best to leave the delivery with someone or indoors. On occasion we may leave your delivery at the door.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Ingredients FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes Toronto Cupcake have gluten-free cupcakes?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, by special order. Please contact us. There is a min order of a dozen.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat colours do you have?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

As we hand-make our own colours we can do any colour!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you offer special icing colours?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, we do offer special icing colours. Please try and give us as much advanced notice as you can when requesting special colours and we will do our best to accommodate.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tToronto Cupcake Allergen Alert<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Toronto Cupcake is NOT a nut-free kitchen. Several of our flavours use peanuts or other nut products. We recommend that customers with severe allergies err on the side of caution and not eat our cupcakes. Please be aware that our cupcakes may contain or come into contact with common allergens, such as dairy, eggs, wheat, soybeans, tree nuts, or peanuts<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Others FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I store my cupcakes?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If you are planning on eating them within a day you can store them at room temperature. If you are not going to eat them right away you can freeze them. To thaw them, take them out of the freezer and cover them lightly with plastic wrap while they thaw. This will minimize condensation forming on the cupcakes. They should be ready to eat in about an hour.
You should not refrigerate your cupcakes overnight because they will dry out.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre you able to personalise cupcakes?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Challenge us!! We are so excited to create personalized cupcakes for you. From traditional hand stamped initials or logos to hand model 3D characters we are up to the task. Check out our gallery page<\/span><\/a> to see some of our work. Please give us a call or email<\/span><\/a> to discuss your ideas.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I need to order my cupcakes in advance?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Not at all, unless you would like to have something specially made for you.<\/p>

It would be very helpful if you could give a minimum of 24 hours notice when ordering something special. For our store locations and hours, please click here<\/span><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Order FAQ How much time for a custom order? It would be very helpful if you could give a minimum […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1526","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"kelly","author_link":"https:\/\/dmtoronto.kellysy.com\/?author=1"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"Order FAQ How much time for a custom order? It would be very helpful if you could give a minimum […]","_links":{"self":[{"href":"https:\/\/dmtoronto.kellysy.com\/index.php?rest_route=\/wp\/v2\/pages\/1526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dmtoronto.kellysy.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dmtoronto.kellysy.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dmtoronto.kellysy.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dmtoronto.kellysy.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1526"}],"version-history":[{"count":10,"href":"https:\/\/dmtoronto.kellysy.com\/index.php?rest_route=\/wp\/v2\/pages\/1526\/revisions"}],"predecessor-version":[{"id":1810,"href":"https:\/\/dmtoronto.kellysy.com\/index.php?rest_route=\/wp\/v2\/pages\/1526\/revisions\/1810"}],"wp:attachment":[{"href":"https:\/\/dmtoronto.kellysy.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}